Monday, August 26, 2013

A630.4.4.RB_How Companies Can Make Better Decisions

Having effective decision makers within an organization can be the difference between an organization being static and dynamic.  In the Blenko video, Maria states that making good decisions is similar to Goldilocks in that you can’t make too much or too little but instead it needs to be just the right amount (2013). In this video blog analysis I will be answering and addressing the following four (4) questions below.

Marcia Blenko argues that decision effectiveness correlates positively with employee engagement and organizational performance.  How do you think that employee engagement relates to decision effectiveness?
When organizations make large and impactful decisions, those decisions can change the dynamics of workplace in both positive and negative manners.  When leaders do not take into account how their decisions will affect their employees, they are being ineffective decision makers.  I understand that not all decisions will have a grace period in which decision makers can communicate with those who will be affected by the decision but there should be a period of time when leaders review the overall impact of the decisions they are making.  When decisions are made that positively change the working environment and help to create a feeling of culture and community, employee engagement will rise and people will feel as though they are receiving ROI for their hard work.  Organizations best assets are their employees and you want them to be a part of the decision making process as they can add insight into areas and topics that can and often do have positive and lasting impacts on the organization as a whole.

What are some impediments to good decision making?
Hindrances and obstacles can be found in any decision making process; no one is exempt from it.  Impediments such as making decisions too quickly (speed), not having all the information, leadership uncertainty, and not enough support from others can hinders a person’s ability to make strong decisions also trust can play a large role in how an organization accepts decision making. Leaders must be fully prepared before jumping in to make decisions that affect large groups of people or an organization as a whole.

Blenko suggests that there are four elements of good decisions: quality, speed, yield, and effort.  In your opinion, is there anything missing from this list?
I think those are strong areas and elements and I also think that those elements are greatly affected by different levels regarding the decision maker such as educational experience and industry experience.  People often think that elements work alone but they are not standalone items yet instead they are directly and indirectly affected by those making the decisions.  I often use the example of my previous supervisor, although this person has strong elements working in their favor, they don’t have certain educational, or job experiences to be an effective decision maker and would often make rash and sometimes unethical decisions and would not think about how those decisions affected others.  I think it another element to be added would be: strategy.

What can you take away from this exercise to immediately use in your career?

This topic resonates high with me because my job is centered on making effective decisions every day.  As an Instructional Designer I have to decision how the courses I build will look, feel, and function while at the same time ensuring the material flows for all students and instructions (effectiveness).  I know that reach time I change something or make a certain decision I have to make sure that it work well for everyone involved in the making and taking of that course.

References
Blenko, M. (2010, October 13). How Companies Can make better decisions, faster [Video]. Retrieved from http://www.youtube.com/watch?v=pbxpg6D4Hk8&feature=player_embedded

Brown, D.R. (2011). An experiential approach to organization development (8th ed.).Upper Saddle River, NJ: Prentice Hall

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